Everything You Need to Know About Your New Account
From the whole team here at the DemandJump, welcome! 👋 Thank you for partnering with us. We are so excited to help you Get the Whole Story™️.
Before we get you on your way, there are a few steps you'll need to take to set up your account. This article will serve as your go-to guide for account set up and onboarding.
1. Competitors
During your sign-up process, either you or your advisor will have entered competitors for your account. If this step was skipped during onboarding or if you want to change or add to them you can do so at any time! Just follow the directions in this article:
2. Get Topic Insights
You will be prompted to enter an Insights Phrase during your sign-up, or your Customer Success Advisor may have entered your first one for you. Check out these videos on how to get the most out of your Topic Insights based on your goals.
Topic Insights for Search Marketers 🔎
Topic Insights for Content Marketers ✏️
Topic Insights for Competitive Gaps💡
3. Cross Channel Analytics
In order for DemandJump to provide cross-channel insights, we'll first need your cross-channel data. These articles will take you through step-by-step instructions on integrating each of your ad accounts with DemandJump.
4. DemandJump Tags
Plus, Premium, Pro, and Agency customers only
In order to gather attribution data in DemandJump, you will need to add our tracking tags to your site. Instructions for adding each tag can be found within these articles. Developer experience is highly recommended for adding tags. However, if DemandJump is adding tags on your behalf, simply provide them with access to your tag management system.
What's next?
Dashboards
Want to know more about the dashboards within each section of the platform? Looking for answers to the questions your marketing team is asking? Consult these articles on each platform section for more info…
- Research and Discovery
- Manage Pillar Topics
- Manage Content
- Analytics
- Attribution
Contact Us
That's all from us on onboarding, but we are always here for you along the way! If you ever get stuck or have a question, you can...
- Chat with us - click the blue chat icon
in the bottom right corner of the platform, and a real-life team member will get back to you shortly. You will also have the option of searching for helpful articles from this button.
- Send us an email - success@demandjump.com contacts our Customer Success team. We try our best to respond in 24 hours!
- Check out our Help Documentation - click the
icon in the platform. From there, you will have the option to look through our documentation, go to DemandJump University for training on how to use the platform, or to submit a ticket through the Support Portal. You can also go straight to our Help Center page and type your question in the search bar.
Thank you again and welcome!