Understand the Manage Users tab and learn how to invite users, manage user roles, and remove users.
To create or manage users within your DemandJump account, navigate to the Settings (gear icon). This will take you to the Manage Account Users page. On this page, you will see a list of all users provisioned within your account and how many domains they have access to. Only account administrators can access the Manage Users page.
How to Invite New Users:
- Navigate to the settings menu by selecting the gear icon at the top of the page. This is located next to your profile image.
- Select the Users option from the drop-down menu
- Select Invite New User
- Enter the email address(es) of the user(s) you would like to invite
- Select a role for these users (either admin or general user)
- Select the domains that they should have login access for
- Click Save
- The users will receive an email with an invitation to create their account
User Roles:
- Administrators: Can access any page within the DemandJump platform
- General Users: Can access all pages except Settings pages only accessible by Administrators
How to Edit User Roles and Domains:
- Navigate to the Settings > Manage Users page
- Locate the user you would like to edit, and click the edit icon (blue pencil symbol)
- Select the desired roles and domains
- Click Save
How to Remove a User From Your Account and Prevent Them From Logging Into the DemandJump Platform
- Navigate to the Settings > Manage Users page
- Locate the user you would like to deactivate, and click the delete icon (red trash can symbol)
- Click Yes
If you have any additional questions, send us a message using the blue message icon in the bottom right of your screen. We’d love to chat with you!